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Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

The popular resale platform has revised its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.

Social Media Reaction

Many shoppers and sellers have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.

The platform stated the revised method more closely matches other platforms.

They have suggested members to check their listings and update the measurements by hand when needed, which has left users frustrated.

Sizing System Modifications

Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.

Member Accounts

One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Required Changes

Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.

Marketplace Information

The service features exceeding 100 million members, with 18 million British users.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.